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Servicing Long Island & Nationwide

Total is a full-service IT solutions provider distinguished by broad expertise and a singular focus on the needs of our clients. Our mission is to secure and support IT infrastructure with reliable solutions and exceptional service so that Total clients can focus on their core businesses.

Our solutions originate with our most important asset, our exceptionally talented team of engineers and technicians and include:

Industries served

Business - Public & Private

Educational Institutions

Financial Institutions

Government

Legal

Healthcare

Manufacturing

Municipalities

Public Library

Public Safety

Not-for-Profit

...And More

What’s Happening in the Cybersecurity World

Insider threats and former employees are real threats

Ransomware and phishing remain primary risks

43% of cyber attacks target small business

Ransomware increased by 435% over last year

There is a new ransomware victim every 10 seconds

The Average ransomware payment is $111,605

Insight Videos on Cybersecurity

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Protect Your Business from Cyber Attacks
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Protect Your Business from Cyber Attacks
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Secure Your Business with Dark Web Monitoring
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Secure Your Business with Dark Web Monitoring
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Long Island's top rated IT Support provider

Total Provides Premier IT Support – the Service Your Business Deserves

Managed IT Support

24/7 maintenance and monitoring that keeps your computers, servers, and systems up and running.

Cloud Solutions

Work from anywhere with reliability and security on Total’s Cloud without interruption.

Disaster Recovery

Ensure business continuity and minimal downtime when disaster strikes.

IT Support Stats on Long Island & Nationwide

Total works intently with you and your employees through a team-based approach that addresses your business needs and goals rather than focusing on the sale of technologies or services. Our goal is to create and maintain a lasting business relationship by taking the time to learn your companies needs, goals, and develop an IT Support plan based on your specific requirements.

Our IT Support Stats

33


YEARS IN BUSINESS

17


YEARS AVERAGE CLIENT RETENTION

15+


YEARS RETENTION OF MOST SUPPORT STAFF

1


GOAL. CLIENT SATISFACTION

Stop wasting time and money on technology.

Start getting the IT Support you need on Long Island. Let us handle IT for you.

Does Bad IT Support Stop You From Getting Business Done on Long Island?

Total’s IT Support On Long Island Is Just What You Need

The technology revolution was meant to make life better, not be the source of all your problems. But too frequently that’s not the case, and in many cases IT support often only make things worse. Many providers typically make money when things go wrong.

If you are spending more time on the phone with your IT support than with your customers, we can help. Total’s groundbreaking IT Support on Long Island can transform the way your business runs, benefiting your entire company with an advanced and fast paced working environment allowing your employees to focus on what really matters:

Getting your business done!

Testimonials & Google Reviews

Slide 1

Total, located on Long Island, provides our company with exceptional IT Support. They blend technical ability with excellent customer service. I highly recommend them.

BRITTANY BEAUTY ACADEMY
Slide 2

I wish I could give 10 stars. Total Computer is the best. I recommend them without reservation. They are proactive, their support team is highly responsive, and they simply never allow themselves to drop the ball on a ticket.

RUSSEL JENKINS
Slide 3

I work for a nonprofit organization that has been a client of Total Technology Solutions for 25 years. We continue to be impressed with their technical expertise and service. Over the years they have performed various server and...

DEBBIE LALLY
Slide 6

I have been working at Total for several years and cannot say enough good things. Management has been great; sales and support staff are knowledgeable and friendly. I hope to continue my career here for years to come! Hands down the best IT Support company on Long Island!

JULIA N.
Slide 8

I have been working at Total Technology Solutions full-time (More than 3 years)

Pros:
Management is very focused on customer service. Techs are all highly skilled and make sure they provide top service. Management and ownership treat you like family and really care about your success.

Cons:
I can't think of any.

Advice to Management:
Keep focusing on growing the company and getting new revenue streams.

CURRENT EMPLOYEE - SALES IN MELVILLE, NY
"Great place to work"
Slide 7

I have been working at Total Technology Solutions full-time (More than 3 years)

Pros:
Total is a great company with great coworkers and great customers alike. Work is varied and technicians have a chance to learn new products all the time. Total also encourages us to cross-train and to learnnew products and software on our own whenever we can.

Cons:
None, Total is a great company to work for. Sometimes the hours can be tough, but that's standard for the IT industry. Travel can make you weary as well, but that again is standard for our industry.

CURRENT EMPLOYEE - ANONYMOUS EMPLOYEE
"Excellent company to work for"
Slide 9

I want to thank you and the folks at Total Technology Solutions for coming up with a great backup solution that provides both, on-premise and off-site cloud backup. After working with you and your technical staff you recommended a great hardware appliance for onsite use that allows me to do quick restores, with an option of using that same device as a Virtual Server in the event of a hardware failure. For offsite, Total provided a very reliable cloud backup which is also working out extremely well. Thanks again for the great service!

DATA SECURITY
Network Administrator
Slide 10

The staff at Total are extremely technically competent, they understand our business, and are completely honest and ethical in their business dealings. When they proposed that we move our email from our in-house Exchange server to Microsoft’s Outlook365 Cloud solution, we listened. We took their recommendation, and they delivered on time and on budget.

PUBLISHING
IT Manager
Slide 11

I just wanted to tell you that we are very happy with Total’s service. Everyone is great to work with – very pleasant and always taking care of our issues/problems/questions. When Total works on a project for us, you can be sure there are no loose ends. Everything is working, and they make sure I know how to control/access things on my side and that I don’t have any questions. Recently, Total worked on setting up a new VPN connection so we can access our data from the [police] cars. It’s a huge step forward for us. They are very thorough and always make sure that I am satisfied with the result. Again, thanks for hiring an excellent support staff – all of them. We think they’re great!

PUBLIC SAFETY
IT Specialist
Slide 12

You guys are providing excellent service. Total’s staff has been great to work with and always makes time to help me out. It has been a great relief to me to not have to worry about the firewall, servers and backups. It is well worth the money. I would, and do, recommend your services to others wholeheartedly

PUBLIC SAFETY
Sergeant
Slide 13
Slide 14
Data Recovery Testimonial From Long Island Client
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Total Technology News

  • Managed IT Services Blog Posts

  • IT Support Blog Posts

  • Generic IT Support Blog Posts

  • IT Consulting Blog Posts

  • Latest Data Security Blog Posts

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